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Welcome to COH
YOUR CHOICE FOR PERSONALIZED CANCER CARE

Welcome to City of Hope

City of Hope, a National Cancer Institute (NCI)-designated comprehensive cancer center, is a world-renowned pioneer in cancer research, treatment and prevention.

We're bringing breakthroughs from the laboratory to our patients, with lifesaving speed — treating cancer with leading-edge technologies, innovative treatments and supportive care tailored to each patient's needs.

No matter where you are in your cancer journey, we’re here for you

Whether you have an upcoming appointment at City of Hope or are about to make your first call, our cancer experts have put together the information below to help you understand your decisions and the journey ahead.

Your City of Hope Patient Advocate

If you have called us, even only on your first step to learn more about our expertise and mission, you have a personal patient advocate paired with you by the cancer experts at City of Hope®. If you have any questions, you have a direct line to your advocate — the same person to speak to every time.

YOUR PERSONAL PATIENT ADVOCATE’S NAME IS Advocate

If you have any questions now or any time later, give Advocate a call.

Do you have an upcoming appointment with City of Hope?

Cancer Won't Wait

COH Care Missed Appointment

The easiest and most effective next step to getting the care you need is to keep your appointment with your care team at City of Hope.

The Importance of Your Upcoming Appointment

HEAR FROM OUR CANCER EXPERTS

"Your appointments with City of Hope are essential for monitoring your health, discussing treatment options and addressing any concerns you may have."

Dan Raz

Dan J. Raz, MD, MAS

Thoracic Surgeon, Co-Director, Lung Cancer and Thoracic Oncology Program, City of Hope Los Angeles

"Your City of Hope cancer care team is here for you to support you through this challenging time, and attending your appointments is a crucial part of your cancer care journey."

Anita Johnson

Anita Johnson, MD

Chief of Surgery; Leader, Women's Cancer Center, City of Hope Cancer Center Atlanta

"Make sure to prioritize your appointments with your cancer care team and communicate any scheduling conflicts in advance. Keeping your appointments is your commitment to your health and recovery journey, which can positively impact your overall well-being."

Ajaz Khan

Ajaz M. Khan, MD

Chair, Department of Medical Oncology, City of Hope Cancer Centers Atlanta, Chicago and Phoenix

What to Expect

DURING YOUR FIRST APPOINTMENT

Registration

When you come for your first appointment at City of Hope, you'll be greeted by your multidisciplinary care team. Together, we'll work with you on designing a comprehensive treatment plan tailored to your needs, preferences and goals. Our team will carefully review your medical records and health history, and if necessary, your oncologist will order additional tests to confirm or determine your diagnosis.

We understand that each patient's situation is unique, and that's why we offer personalized treatment plans that are coordinated by experts in your specific type of cancer. Along with your treatment plan, we also provide evidence-informed supportive care services designed to help you manage side effects, maintain your energy and stay strong throughout your treatment journey. We know how stressful this journey can be, but we're here to help in any way we can. If you need a second opinion, we offer one-day evaluations for some cases. Our goal is to provide you with the best care possible, every step of the way.

Is there anything we can assist you with regarding your upcoming appointment?

Do you have any questions about your upcoming appointment and ways we may be of help? Your patient advocate, Advocate, is available at (855) 604-4673 to provide support and assistance. We understand that navigating health care can be overwhelming, and we are here to listen and help in any way we can.

Did you miss your appointment with City of Hope?

GETTING BACK ON TRACK IS EASY

COH Welcomes You

Missed appointments can be stressful, especially when they affect your cancer care. We're here to help. Your personal patient advocate can reschedule your appointment with City of Hope so you can get back on track with your treatment plan. We understand how important it is to have access to experts you can trust, with the urgency you need, and we're here to ensure you receive the care you deserve.

Are you looking for a second opinion?

New insights, new options

When you're fighting a complex disease like cancer, you need to have confidence in the treatment options available to you and the team of experts caring for you. Sometimes, seeking a second opinion can provide valuable insight into your diagnosis and treatment plan. Advanced genomic testing may reveal new options for treatment that weren't previously considered or confirm the course of action you're already taking. Medical professionals understand that many patients seek a second opinion, and they want to ensure you feel comfortable and confident in the care you're getting.

With a network of renowned experts and world-class specialty cancer centers across the country, City of Hope gives you access to not just one, but hundreds of second opinions. Our researchers, fellowship-trained specialists and other cancer experts collaborate daily, in real time, to discuss and fine-tune each patient's care plan, from coast to coast.

The cancer experts at City of Hope are often able to complete second opinion evaluations in just one day. Our team is committed to providing you with the support you need, so you can feel confident in the road ahead.

All it takes is one call to get back on track or schedule a second opinion.

Your patient advocate is your partner to help you learn more or simply to assist in rescheduling your appointment. Advocate can also schedule your appointment for a second opinion from City of Hope.Your next step is easy. Advocate is ready to take your call at the number below.

Take Your Next Step in Your Treatment

ONE CALL IS ALL IT TAKES

At City of Hope, we understand that receiving a cancer diagnosis can be overwhelming. That's why our expert team of doctors and clinicians is committed to providing whole-person care for every patient. Our mission is founded on world-class expertise and state-of-the-art therapies and treatments that are tailored to each patient's unique needs. We believe in putting you and your caregiver at the center of your cancer journey, involving you every step of the way. We're here to support you through this difficult time, and we'll do everything we can to help you make informed decisions about your care.

We check your insurance plan benefits for you

Fast, easy insurance verification

Our cancer hospitals accept a variety of insurance plans, including employer-sponsored group plans, individual policies and private insurance from the Affordable Care Act. Most City of Hope cancer centers also work with Medicare, Medicaid and select U.S. Department of Veterans Affairs and TRICARE plans.

Because of the complexity involved in how insurance plans are designed, the best way to understand your coverage at a City of Hope cancer center is to call your personal patient advocate today.

Registration
Call your patient advocate to take control and get started.

At City of Hope, you'll have a team of experts with a proven track record of delivering breakthroughs and discoveries in new cancer treatments, as quickly as possible.

Whether you're scheduling your first appointment or having us check your insurance benefits for you, the next step of your treatment is one call away.

We Are City of Hope

WORLD-CLASS EXPERTISE AND STATE-OF-THE-ART THERAPIES AND TREATMENTS

You may have heard about City of Hope from a friend or loved one. Or maybe your physician gave you this resource as a guide to understanding how City of Hope can meet your needs and expectations for getting the quality cancer care you deserve.

But you may be wondering, what sets City of Hope apart? We're glad you asked. Read below about our expertise in cancer treatment, our groundbreaking research program, our revolutionary delivery of personalized care and what it's like to receive cancer care as a City of Hope patient.

Expert, personalized cancer care is our mission

Developing the cures of tomorrow for patients who need them, today

At City of Hope, our doctors and clinicians provide whole-person care for every patient as part of a mission founded on world-class expertise and state-of-the-art therapies and treatments. Our patient-focused model puts you at the center of your cancer journey, involving you and your caregiver throughout the decision-making process. With locations across the United States, we've built a coast-to-coast network of cancer experts, all working toward one common goal: to bring hope to you, wherever you are.

We honor your courage, respect your decisions and look forward to sharing your journey of healing and hope.

COH We Are a Team of Experts

City of Hope is a national network of cancer experts and world-class cancer treatment centers

City of Hope in Duarte, California, one of only 50+ National Cancer Institute (NCI)-designated comprehensive cancer centers in the nation, has been ranked among the country's best hospitals for cancer for more than 15 years by U.S. News & World Report. In fact, many of the leading-edge therapies used around the world were created using pioneering technologies developed right here at City of Hope, so when you receive care with us, you'll have a team of experts at your side with a proven track record of delivering innovating new cancer treatments, as quickly as possible. But our groundbreaking research and clinical expertise aren't limited to one location: Thanks to the national City of Hope network, we're better equipped than ever to make a difference in the lives of cancer patients across the country.

LEARN MORE ABOUT OUR EXPERTISE AND INNOVATION >
Team of Doctors

City of Hope delivers compassionate care, with you at the center

Care at City of Hope is centered on you, the patient. We ensure you have access to evidence-informed supportive care services designed to help manage your emotional and physical health during and after treatment.

City of Hope's hospitals and clinics across the country offer a place of healing and hope for you and your loved ones. We strive every day to provide a warm, welcoming environment with a variety of services and conveniences to help make your visit as comfortable, convenient and affordable as possible.

LEARN MORE ABOUT OUR COMPASSIONATE CANCER CARE >
Compassionate Care

Your journey of care with us, step by step

From the moment you contact us through your post-treatment journey, we do everything we can to ensure your treatment at City of Hope is as convenient and stress-free as possible.

As you take your first steps, your care team will guide you throughout the process of becoming a patient with us, from gathering your medical records to scheduling your first appointments. During your treatment, your care manager, a nurse with experience and training in working with cancer patients, handles the details — making sure nothing falls through the cracks. After your primary treatment is completed, you'll be introduced to your City of Hope survivorship team. Together, they'll offer strategies to prevent and detect new or recurrent cancers and interventions for long-term and late side effects that may result from cancer and/or its treatments.

Our team will work with you to develop ways to improve and maintain your health, not just during treatment but long after you've gone back to your life.

LEARN MORE ABOUT WHAT TO EXPECT, STEP BY STEP >
Care Consultation

Understanding cancer care and your treatment options

As a patient at City of Hope, you have by your side a multidisciplinary team of cancer experts, including oncologists, surgeons, radiologists, oncology-trained dietitians and pain management physicians. Our cancer centers treat more than 144,000 patients across the country every year, offering access to leading-edge cancer treatment options, innovative clinical trials and a welcoming, comfortable environment for you and your caregiver.

No two cancer patients, and no two cancers, are exactly the same. That's why we're here to partner with you to make informed decisions about which treatments are right for you. Read further to learn more from our cancer experts about understanding cancer and which diagnostic tools and treatment options may be available to you and your care team to tailor a treatment plan designed to get you back to your life.

LEARN MORE ABOUT CANCER CARE DIAGNOSTIC AND TREATMENT OPTIONS >
First Appointment
COH Care Answer Questions

We’re available now to listen and answer your questions.

When you receive a cancer diagnosis, it's natural to feel overwhelmed as you look for answers. Our team at City of Hope understands, which is why we work tirelessly to provide you with the information you need as quickly as possible. We want to empower you to make informed decisions about your care, with the confidence that comes from having expert guidance every step of the way.

If you have any questions or concerns, know that we're here for you. You can count on speaking each time with the same advocate, who'll be there to listen and support you through this difficult time. Your patient advocate, Advocate, is available at the number below to provide the support and assistance you need and deserve.